Shipping

I need to change my shipping address!

If your order has not yet shipped, contact us with your order number and correct shipping address as soon as possible. We are not able to update shipping information or reroute packages that have already shipped. If your order was already shipped to

Do you ship to my address/location?

If you have an address able to receive mail/packages shipped from the United States, we can ship your order to you!**. **Unfortunately, we are currently unable to ship to APO/FPO/DPO addresses or the following US Territories: American Samoa, Guam, Mi

Can you ship to a non-English address?

We cannot print shipping labels with non-English characters, and our system cannot ship to addresses with accented characters. We recommend entering your shipping address pre-translated or sending us the translation so we can ensure it is as accurate

How much does shipping cost?

For orders shipping within the United States, standard shipping (7-10 business days) is available. Orders $15 or less (before tax and shipping) will be charged $7.99 for standard shipping and orders over $15 (before will be charged $9.99 for standard

Is expedited shipping available?

Expedited shipping is available. The cost varies by location. To view expedited shipping options and pricing, go to checkout and enter your shipping address. Orders with expedited shipping will ship within 2 business days. Please note that we cannot

Can you split my order into multiple shipments?

We are unable to ship partial orders. Any orders containing a pre-ordered item will ship once all the items in the order are ready to ship.

Can you send multiple orders in the same shipment?

No. We're not able to combine orders to ship together.

When will my order ship?

Generally, it takes about 3-5 business days for us to pack and ship an item - refer to your order confirmation for the most accurate timelines. Orders placed near the end of the week or during the weekend may ship early the following week. You’ll rec

When will my order be delivered?

Once your order leaves our warehouse, you'll receive a shipping confirmation email that includes a tracking number, so you can follow your order's journey. For orders within the continental United States, Alaska, Hawaii, and APO addresses, the delive

Will I have to pay customs/import taxes or additional fees when my order arrives?

If your order is being shipped outside the U.S., you may be charged additional import fees and customs when it arrives, depending on the import regulations of your country. We recommend being aware of the import/customs regulations in your country be

Can my international order be marked as a gift?

We are unable to ship your order as a gift with a value of $0 - even if you intend to give the item(s) as a gift to someone else - as we must adhere to customs laws and fill out each customs form completely and correctly. If we do not properly fill o