Subscriptions

Why did my subscription shipping cost change in June or July?

To help keep our subscription program sustainable, we updated how shipping and import-related costs are handled for subscriptions shipping outside of the US, beginning June 17, 2026. Customers in Canada, Mexico, and the EU may see import duties or cu

What is DDP?

DDP stands for Delivered Duty Paid. It means that any applicable import duties, taxes, and customs fees are collected when your order is processed, rather than being collected by your local customs agency or delivery carrier when the package arrives.

How long will I be subscribed?

Your subscription will continue until you cancel it, which you can do at any time by logging in to your account using the email address used to place your initial subscription order. Your subscription may also be canceled if a payment cannot be proce

How do I skip an upcoming shipment?

If you need a break but don't want to cancel entirely, you can skip your next shipment right from your subscription portal:. Log in to your account and head to "Manage Subscriptions". Find the upcoming order you'd like to skip. Click "Skip" — that sh

How do I change how often I get my subscription?

The Bizarre Beasts Pin Subscription and Minute Earth Tee Club subscriptions have a set schedule and frequency, and charge dates cannot be updated. If you make any changes to your upcoming charge date, you may receive a duplicate item or accidentally

How do I update my payment method?

Log in to your subscriptions portal by clicking "Manage Subscriptions” on the account log-in page. Click "Account" on the right-hand menu. Scroll down and click “Manage Payments”. Edit your existing payment method or add your new card and set it as t

How do I update my shipping address for my subscription?

Log in to your subscriptions portal by clicking "Manage Subscriptions” on the account log-in page. Click "Account" on the right-hand menu. Scroll down and click “Manage Addresses”. You can edit or remove an existing address or add a new address. Sele

When will I be charged for my subscription?

Your subscription portal shows the exact date of your next charge under "Upcoming Orders.". Bizarre Beasts Pin Subscription orders are charged on the 24th of each month and ship by the end of that month. Minute Earth Tee Club subscription orders are

Can I pause my subscription instead of canceling?

Unfortunately, our subscription system doesn’t have a way to pause subscriptions indefinitely. You can absolutely skip an upcoming order, but it only applies to the next order and multiple orders cannot be skipped at once. We recommend canceling your

How do I cancel my subscription?

You can cancel your subscription at any time for any reason! Here’s how:. Log in to your subscriptions portal by clicking "Manage Subscriptions” on the account log-in page. Click on “Subscriptions” in the right-hand menu. Select the subscription you'

I can't log in to my subscription portal — what do I do?

Try requesting a login link using the same email address you used when you signed up for the subscription. If that doesn't work, contact us with your order number or the email on the account, and we'll get you sorted.

Can I get a refund on a subscription shipment that already went out?

Subscription orders follow the same return policy as our regular orders. Once an order leaves our warehouse, we’re unable to cancel it, but we can provide the next steps for returning it for a refund. Reach out to us with your order number, and we'll