Returns, Refunds, and Replacements

What is your return policy?

Orders are eligible for refunds and replacements within 6 months from the order date. After 6 months, the order is locked and archived in our system and is no longer eligible for a refund or a replacement. Digital items and shipping fees are non-refu

What should I do if an item is missing from my order?

Our packers may put smaller, non-breakable items, such as rubber wristbands or patches, inside of t-shirts or hoodie pockets. If your order included a small item and you do not see it right away in the package, it could be hiding. Remove all your ite

What should I do if I received an incorrect item in my order?

Contact us as soon as you notice the wrong item. In your message, please let us know your order number, what item you expected to receive, and describe or send pictures of the wrong item you did receive (this info will help us help you much faster!).

What should I do if I received a damaged or defective item?

Contact us and describe the kind of damage the item has incurred. Pictures also help us assess whether the damage occurred in transit or was a manufacturing defect that slipped through quality control. Once we confirm the reshipment, a replacement wi

My order shipped but never showed up!

If your order is taking too long to arrive, don't worry! Our replacement policy covers lost packages up to 6 months after the order date. For replacements to be sent in the case of a lost package, we will need the shipping address confirmed so we kno

How do I cancel an order?

Contact us with the order number (or reply to your order confirmation email) as soon as you decide to cancel your order!. As long as the order has not yet shipped, we can cancel an order for a full refund. If the order has already shipped, we won’t b