What should I do if I received a damaged or defective item?Updated 2 months ago

Contact us and describe the kind of damage the item has incurred. Pictures also help us assess whether the damage occurred in transit or was a manufacturing defect that slipped through quality control.

Once we confirm the reshipment, a replacement will be sent within 3-5 business days. You will receive a shipment notification when it is sent.

We can only send a replacement if there is extra stock in the warehouse. If no inventory is available, we will let you know and refund the amount you paid for the item(s).