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DFTBA

It is our policy to ensure payments clear before shipping any items. We do this by processing the payment upon checkout. If an e-check or payment is declined, your order will will be canceled.&#xA0;

Payments are processed at checkout for pre-orders to ensure clearance before shipping.

Why am I charged now for pre-order items?

Ordering

How should I wash and care for my items?

When are items restocked?

What brand of shirts do you print on? What is the fiber content?

Can I request a different design, style or size of a product you have for sale?

How can I submit my idea for a new product or design?

I or someone I know wants to partner with DFTBA. How do I/they get signed?

What should I do if I see someone using your designs and selling them?

Where is DFTBA Records located? Can I buy something at the physical location?

Merchandise

Can I buy in a currency other than US dollars?

What payment methods are accepted?

What is your return policy?

What should I do if an item is missing from my order?

What should I do if I received an incorrect item in my order?

What shouldI do if I received a damaged or defective item?

My order shipped but never showed up!

How do I cancel an order?

Returns, Refunds, and Replacements

I need to change my shipping address!

Do you ship to my address/location?

Can you ship to a non-English address?

How much does shipping cost?

Is expedited shipping available?

Can you split my order into multiple shipments?

Can you send multiple orders in the same shipment?

When will my order ship?

When will my order be delivered?

Will I have to pay customs/import taxes or additional fees when my order arrives?

Why am I charged now for pre-order items?Updated 8 months ago